SPRY vs Prompt: What clinics gain when they switch

Simplify EMR, intake, eligibility, billing, and reporting in one unified platform. SPRY lowers total cost of ownership with built-in features that often require extra vendors in Prompt.
What teams coming from Prompt often look for
Predictable, per-provider pricing without stacking add-ons
AI tools for documentation, eligibility, and denial prevention built into core workflows
Clear RCM terms and consolidated billing visibility
Fewer vendors and contracts to manage
$264K+
Annual uplift (5-provider clinic)
95%+
Clean-claim rate
103+
Admin hours saved per therapist/month
<30
Day A/R on 95% of claims
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Trusted by 400+ physical therapists

Why Clinics Choose SPRY Over Prompt

Flat pricing vs modular add-ons
SPRY offers transparent per-provider pricing with core workflows included. Clinics report Prompt fees can rise once add-ons like Prompt Plus, intake, texting, or analytics are required.
Native AI vs post-acquisition rollout
SPRY’s AI for notes, coding, eligibility, billing, and analytics has been embedded since launch. Prompt only began integrating AI after its 2025 PredictionHealth acquisition; coverage and performance still vary.
One vendor vs multi-partner setup
SPRY combines EMR, intake, RCM, patient engagement, and HEP in one platform. Prompt implementations often depend on multiple vendors (e.g., Klara, Weave, PT Wired), increasing contracts and support overhead.
Integrated billing vs evolving billing model
SPRY was the first rehab EMR with integrated billing and a proven 4% RCM service. Prompt, long reliant on third parties (5–10%), only recently launched its own, making maturity and results key factors to compare.

Optimizing Clinic Operations for Improved Patient Outcomes

Feature
SPRY
Prompt
AI integration
Built-in across documentation, eligibility, claims, and analytics
PredictionHealth rollout (June 2025); coverage and consistency vary
Documentation
2-minute SOAP notes with AI assist; configurable flowsheets, chart views, and intake forms
Available via Prompt Plus; AI not standard across all tiers
Eligibility
Real-time checks at booking with copay, cap, deductible; scheduled re-checks supported
Eligibility tool available; users report variable reliability
Prior authorizations
Auto-generates from notes/CPTs with renewal alerts and tracking IDs
Available; may require extra modules or partner tools
Claims & RCM
Integrated 4% RCM with dashboards and denial workflows; optional, not mandatory
Historically third-party (5–10%); in-house billing only recently launched
Analytics / BI
Dashboards for payer mix, A/R, cancellations, productivity
Reporting available; advanced analytics may require add-ons
Platform integration
Unified scheduling, EMR, RCM, intake, HEP, messaging; companion mobile app included
Multiple vendors depending on setup; companion app scope varies
3rd-party integrations
Integrates with multiple payment processors, Emitrr (two-way SMS), CRM/marketing tools like ZohoCRM & Mailchimp
Reliant on external vendors; integration scope varies
Support model
SLA-based response targets; <3-min chat/phone; zero-downtime migrations
Ticket-based support; resolution varies by tier and setup
Pricing
Transparent per-provider pricing; more features and capabilities included up-front
Tiered pricing; add-ons required for full feature set

Billing Made Effortless

SPRY's packages, defined by treatment type, number of visits, and price, allow patients to pay all required co-pays upfront, a feature WebPT does not offer. Additionally, SPRY provides an easy two-way EMR link, which closes gaps in patient data and ensures data accuracy, a capability not available with WebPT.
Billing
SPRY
WebPT
Packages
Two-Way Connection to EMR
Superbills
Authorization Tracking
Medicare Compliance

Patient Experience Made Seamless

SPRY's e-wallet and variety of payment options, features not available with WebPT, enhance patient convenience and reduce administrative burden. SPRY includes SPRY Capture, allowing automatic data collection for greater accuracy and efficiency, functionality that WebPT lacks. SPRY provides customizable digital intake forms that are configured to the clinic’s specific needs, unlike WebPT’s digital intake.
Patient Experience
SPRY
WebPT
E-wallet
Multiple Payment Options
Cards on File
Benefits Verification
Digital Intake
Online Scheduling

Ease of Onboarding

SPRY ensures a fast transition, with onboarding in as few as 30 days, whereas WebPT can take up to 60 days or more. SPRY requires no onboarding fee, while WebPT charges a $500 minimum. SPRY provides complimentary training, unlike the $999 fee charged by WebPT. The SPRY sandbox makes the most of your team’s training time before going live, a feature absent in WebPT.
Onboarding
SPRY
WebPT
Migrate Data from Other EMRs
Onboarding Time
As few as 30 days
Up to 60 days or more
Onboarding Fee
$0
$500 minimum
Training Fee
$0
$999 minimum
Training Sandbox

Pricing That Is Transparent and Affordable

The complete SPRY platform costs $250 per provider per month, compared to $399 for WebPT. At 4%, SPRY's full-service RCM option costs half of WebPT's standard 8%. SPRY has no charges for PTAs and offers a flexible month-to-month option, both money-saving features that WebPT lacks.
Cost
SPRY
WebPT
Full Platform
$250
$399
Billing Dashboard
$100
$279
In-house RCM Services
RCM Services
4%
8%
Clearinghouse Fees
$0
$0
Free for PTA Users
Free for Clerical Users
Month-to-month Option

Worried About Migration? We've Got You Covered

Our white-glove migration approach ensures zero downtime and complete data integrity
Proven 5-week implementation timeline with dedicated implementation team
Custom configuration based on your current workflows
Full staff training with role-specific guides
100% data migration with zero lost patient records
"The entire migration happened over a weekend. By Monday, we were fully operational with the SPRY team on hand to ensure everything ran smoothly. It was seamless"
Cary Costa
CEO, OC Sports and Rehab

Don't Just Take Our Word For It.

Strength & Balance Physical Therapy
“As someone managing everything on my own, SPRY has been a game changer. It’s automated so many of the daily administrative tasks—
patient intake flows right into charts, insurance verification is automatic, and billing runs without constant oversight.
I finally have time to focus on treating patients instead of chasing paperwork. Plus, the real-time insights and responsive support team give me the confidence that my systems are running smoothly and my clinic is on track.”

McKenzie DiStefano

Owner
Png
Documentation Time Reduced by 90%
With native AI integration, SPRY lets users document a typical SOAP note right in the EMR in as little as two minutes, whereas WebPT offers AI through a third-party add-on. SPRY builds customized configurations and personalized templates for you, while WebPT requires you to create your own templates. SPRY’s automated scrubbing ensures notes are submitted to the clearinghouse in conformance with individual payors; WebPT conforms only to the payor type.
Custom Configuration
SPRY
WebPT
Limited
AI Integration
SPRY
WebPT
Third-party
AI SOAP Notes
SPRY
WebPT
Third-party
PROMs
SPRY
WebPT
Integrated HEP
SPRY
WebPT
Automated Notes Scrubbing
SPRY
WebPT
Backend Custom Templates
SPRY
WebPT
Billing Made Effortless
SPRY's packages, defined by treatment type, number of visits, and price, allow patients to pay all required co-pays up front, a feature WebPT does not offer. Additionally, SPRY provides an easy two-way EMR link, which closes gaps in patient data and ensures data accuracy, a capability not available with WebPT. 
Packages
SPRY
WebPT
Two-Way Connection to EMR
SPRY
WebPT
Superbills
SPRY
WebPT
Authorization Tracking
SPRY
WebPT
Medicare Compliance
SPRY
WebPT
Patient Experience Made Seamless
SPRY's e-wallet and variety of payment options, features not available with WebPT, enhance patient convenience and reduce administrative burden. SPRY includes SPRY Capture, allowing automatic data collection for greeted accuracy and efficiency, a functionality that WebPT lacks. SPRY provides customizable digital intake forms that are configured to the clinic’s specific needs, unlike WebPT’s digital intake.,
E-wallet
SPRY
WebPT
Multiple Payment Options
SPRY
WebPT
Cards on File
SPRY
WebPT
Benefits Verification
SPRY
WebPT
Digital Intake
SPRY
WebPT
Online Scheduling
SPRY
WebPT
Ease of Onboarding
SPRY ensures a fast transition, with onboarding in as few as 30 days, whereas WebPT can take up to 60 days or more. SPRY requires no onboarding fee, while WebPT charges a $500 minimum. SPRY provides complimentary training, unlike the $999 fee charged by WebPT. The SPRY sandbox makes the most of your team’s training time before going live, a feature absent in WebPT.
Migrate Data from Other EMRs
SPRY
WebPT
Onboarding Time
SPRY
As little as 30 days
WebPT
60+ days
Onboarding Fee
SPRY
$0
WebPT
$500 minimum
Training Fee
SPRY
$0
WebPT
$999 minimum
Training Sandbox
SPRY
WebPT
Pricing That Is Transparent and Affordable
The complete SPRY platform costs $250 per provider, compared to $399 for WebPT. At 4%, SPRY's full-service RCM option costs half of WebPT's standard 8%. SPRY has no charges for PTAs and offers a flexible month-to-month option, both money-saving features that WebPT lacks.
Full Platform

SPRY
WebPT
Billing Dashboard
SPRY
As little as 30 days
WebPT
60+ days
In-house RCM Services
SPRY
$0
WebPT
$500 minimum
RCM Services
SPRY
$0
WebPT
$999 minimum
Clearinghouse Fees
SPRY
WebPT
Charge for PTAs
SPRY
WebPT
Charge for Clerical Users
SPRY
WebPT
Month-to-month Option
SPRY
WebPT

Meet SPRY Ally
Your Fully Integrated, AI-powered Personal Assistant

SPRY Ally™  future-proofs your practice with the power of generative AI, all within your current workflows. Create compliant SOAP notes in as little as two minutes, and automate routine tasks, like verifying insurance and securing authorizations, with unprecedented speed, accuracy, and security.
Mockup

SPRY Scribe™

Speech-to-SOAP
Mockup

SPRY Capture™

Keyless data entry
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SPRY Verify™

One-click eligibility
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SPRY Authorize™

Automated approval