Getting Ozempic Covered by Insurance and Prior Authorization Process

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SPRY
May 21, 2025
5 min read
ozempic prior authorization criteria

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As a healthcare provider, you’ll need to know insurer-specific requirements, submit supporting clinical data, and ensure compliance to secure coverage for your patients. Ozempic is one such prior authorization for which you are required to get coverage. This means you must submit documentation proving medical necessity before approval. 

If your patient needs Ozempic and lacks insurance coverage, the monthly cost can range from $900 to $1,100. By following the right steps, you can improve the likelihood of getting Ozempic covered for your patients.

What is Ozempic?

When combined with diet and exercise, the injectable prescription drug Ozempic (semaglutide) helps adults with type 2 diabetes manage blood sugar levels. In patients with both type 2 diabetes and established cardiovascular disease, it also reduces the risk of major cardiovascular events, including stroke, heart attack, and mortality.

What is Prior Authorization?

Insurance companies often require prior authorization from you before approving coverage for specific medications or treatments. This process ensures that the prescribed treatment is medically necessary and aligns with cost-control measures. As a healthcare provider, you must submit clinical justification to demonstrate the patient's need for the prescribed medication.

Why is Prior Authorization Required for Ozempic? 

If you prescribe Ozempic, insurers may require prior authorization before covering the cost. This is mainly because the patients may use Ozempic for weight management rather than type 2 diabetes. To obtain approval, you must provide supporting documentation that verifies the patient’s medical necessity for Ozempic over alternative treatments.

Difficulties With Off-Label Use for Insurance and Weight Loss

Since Ozempic is FDA-approved for type 2 diabetes, prescribing it for weight loss is considered off-label. Many insurance plans do not cover Ozempic for this purpose, making it cost-prohibitive for patients. Off-label prescribing can also contribute to supply shortages, impacting access for patients who require it for diabetes management.

Before prescribing Ozempic for weight loss, ensure patients understand potential coverage limitations, prior authorization requirements, and out-of-pocket costs. Consulting with insurers in advance can help streamline approvals and minimize delays in treatment access.

Documentation for Ozempic Prior Authorization Criteria

The process of prior authorization mandates verification of medical necessity by both the prescribing healthcare provider and the insurer. Below is a list of documentation that you need to consider. 

1 Comorbid Conditions and Necessary Clinical Diagnoses

A confirmed diagnosis of type 2 diabetes is essential for approval. As a healthcare provider, you must submit comprehensive medical records supporting this diagnosis. If the patient has comorbid conditions such as cardiovascular disease or diabetes-related complications, include these details to strengthen the case.

2 Documentation of Prior Authorization for Ozempic

Insurers typically require the below-listed documentation to get the approval for Ozempic coverage for your patients. 

  1. Prior Authorization Request Form: Completed and signed by healthcare providers to confirm the medical requirement. 
  2. Patient Medical Records: Including diagnosis of type 2 diabetes mellitus, treatment history, and relevant lab results.
  3. Prescription History: Documentation of previous diabetes medications tried, including metformin or other first-line treatments.
  4. Recent Laboratory Results: HbA1c levels, fasting blood glucose, and other relevant test results.
  5. Clinical Notes: Justification for prescribing Ozempic, including any contraindications or failures with alternative medications.
  6. Insurance Plan-Specific Forms: Some insurers may require their own specific forms or additional supporting documentation.
  7. Proof of Step Therapy Completion (if applicable): Documentation showing the patient has tried and failed required alternative treatments.
  8. Patient's Demographic Information: Name, date of birth, insurance ID, and patient details. 

By ensuring complete and well-documented submissions, you can streamline the prior authorization process and enhance access to Ozempic for eligible patients.

Steps for Ozempic Prior Authorization Criteria

Ozempic requires several important steps to obtain prior authorization for insurance coverage. While specific criteria may vary among insurers, the general procedure includes the following:

1 Verify the Diagnosis of Type 2 Diabetes Mellitus

Provide proof of a type 2 diabetes mellitus diagnosis, such as medical records. This may include lab results such as:

  • A hemoglobin A1C (HbA1c) level of 6.5% or greater.
  • A fasting plasma glucose (FPG) level of 126 mg/dL or greater.
  • A 2-hour oral glucose tolerance test (OGTT) with a plasma glucose (PG) level of 200 mg/dL or greater.
  • A random plasma glucose level of 200 mg/dL or greater in patients exhibiting typical signs of hyperglycemia.

2 Explain Previous Attempts at Treatment

Unless otherwise contraindicated or not tolerated, provide proof of prior use of at least one oral antidiabetic drug, such as metformin or a sulfonylurea. This shows that the basic medications for type 2 diabetes are tested and failed with no improvements. 

3 Provide Additional Supporting Details

Submit any relevant information that may strengthen the need for Ozempic, such as:

  • A history of inadequate response to other antidiabetic treatments.
  • Intolerance to or ineligibility for alternative therapies.
  • Presence of comorbid conditions that may benefit from GLP-1 receptor agonist therapy.

4 Submit the Prior Authorization Request

Complete and submit the insurance-specific prior authorization form, ensuring all required documentation is included to avoid processing delays.

5 Pay Attention to the Timeline and Follow Up

Once the provider submits the prior authorization request, the insurance company will review it.

  • A standard request may take up to 14 days, but in emergencies, it may be processed within 24 to 72 hours.
  • During this time, you, as a healthcare provider, can keep track of the progress of the request.
  • If denied, initiate an appeal; many appeals are successful upon further review.

Start an appeal if it's rejected. Many are successful after further review. 

Platforms like Spry automate prior authorization submissions to expedite the process and minimize errors and delays. Its AI-powered system helps you obtain coverage faster by tracking requests, ensuring real-time insurance verification, and enabling timely follow-ups. With Spry, you can improve operational workflows and improve patient care.

Why Was Your Prior Authorization Denied & How Can You Appeal It?

Prior authorization ensures that the medication is medically necessary. As a healthcare provider, you must obtain approval before prescribing Ozempic. Insurers may deny requests due to missing documentation, lack of medical necessity, or formulary restrictions. Below are common reasons for denials and how to appeal them:

Common Reasons for Prior Authorization Denials

  1. Lack of Medical Necessity: Insurers may determine that Ozempic is not the most effective treatment for the patient’s condition. If they do not see it as essential, they may reject the request.
  2. Formulary Restrictions: Insurance plans have a list of approved medications (formulary). If Ozempic is not included, coverage may be denied.
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  4. Inadequate Documentation: A denial may result from inadequate or missing supporting documentation submitted to the insurer for the prior authorization request. Missing test results, medical records, or treatment-related evidence are a few examples of this.
  5. Plan Restrictions: Some insurance policies might have particular restrictions on the kinds of medical procedures, drugs, or providers they will pay for. A prior authorization (PA) may be denied even if it is initially approved if the treatment goes beyond those restrictions.
  6. Using Incorrect Codes: If the CPT, ICD-10, and other codes used in the PA submission are outdated or inaccurate, the insurer may reject the claim on the grounds of coding errors.
  7. Plan or Policy Changes: Treatment that was previously authorized may no longer be covered under the new policy terms if the patient’s insurance plan or coverage policies change after the prior authorization has been approved.
  8. Non-Compliance with Treatment Guidelines: Even after prior authorization, a denial may result if the prescribed medication or treatment does not follow the insurer’s established clinical guidelines.
  9. Expired Prior Authorization: Prior authorizations frequently have a finite lifespan. The insurer may deny coverage if the prescription or treatment is filled after the PA has expired.
  10. Failing to Comply with Step Therapy Requirements: Before approving more expensive options, some insurers require a patient to attempt and fail less expensive treatments. The PA could be rejected if the patient has not followed the necessary steps in a step-therapy program that includes the prescribed medication.

How to Appeal a Denial and Provide Additional Information?

  1. Review the Denial Letter: Insurers provide a written explanation for the denial. Understanding the reasoning helps in formulating a strong appeal.
  2. Gather Supporting Documents: Collect medical records, test results, clinical notes, and any other documentation proving the necessity of Ozempic for the patient.
  3. Submit an Appeal: Draft a detailed letter outlining medical necessity, including supporting documentation, and submit it to the insurer.
  4. Follow-up: Regularly check the appeal status and provide any additional information requested by the insurer to expedite approval.

If an insurance provider denies coverage, persistence is key. Many prior authorization denials for Ozempic are overturned upon appeal. Make sure to have thorough documentation and timely follow-ups to improve the chances of approval.

Costs of Ozempic and Insurance Coverage

A number of variables, including dosage, location, and insurance coverage, can affect Ozempic’s price. Without insurance, Ozempic can cost $720 to $1,200 per month for a 30-day supply. Nonetheless, insurance coverage is essential for many patients to manage these costs.

Assistance Programs and Out-of-Pocket Expenses

Patients may still have to pay out-of-pocket expenses even if they have insurance, depending on their co-pay, deductible, and co-insurance requirements.

  • Novo Nordisk, the company that makes Ozempic, provides a patient assistance program for individuals experiencing financial difficulties. Novo Nordisk, the manufacturer of Ozempic, lists the drug at $935.77 per month without health insurance. Savings cards offered by this program can help qualified patients pay less for their prescription drugs, possibly bringing their monthly out-of-pocket costs down.
  • Furthermore, some insurance policies might cover generic alternatives or comparable therapies, which might be less expensive. To learn the details of your coverage and any potential cost-saving measures, it is imperative that you confirm with your insurance company.

Although Ozempic is an effective treatment for type 2 diabetes, its high retail price may be a deterrent without the right insurance. Examining insurance options and using patient assistance programs can also help manage costs.

Collaborations with Healthcare Providers

You, as a healthcare provider, and your patient must work together smoothly to obtain insurance coverage for Ozempic through prior authorization. It’s necessary to ensure that all required paperwork is filed and that the recommended course of treatment satisfies your insurer’s requirements in order to successfully handle the process. Here are some ways you can cooperate to expedite the procedure and increase your chances of approval:

Exchange of Data and Records with Providers

  • Check Insurance Requirements: Determine if the patient’s insurance requires prior authorization for Ozempic by reviewing policy details or contacting the insurer.
  • Gather Supporting Records: Compile relevant medical documentation, including the patient’s diagnosis, prior treatments, and test results, to justify medical necessity.
  • Submit Complete Documentation: Work closely with the patient to ensure all required paperwork is prepared and submitted correctly to expedite approval.

By actively engaging, you can improve the chances of getting Ozempic covered with insurance for your patients. Verify insurance requirements, gather medical records, and submit prior authorization requests to ensure prompt authorization with Spry

Alternative Options for Buying Ozempic

As a healthcare provider, you must justify Ozempic's necessity by demonstrating prior treatment failures. If insurance denies coverage, alternative strategies can help manage patient care and costs.

1 Exploring Alternative Medications if Denied

If a patient’s insurance does not approve Ozempic, consider alternative medications that regulate blood sugar. Some options may have broader coverage, reducing authorization challenges. Typical substitutes are:

  • Metformin: For type 2 diabetes, metformin is frequently the first-line treatment. It helps control blood sugar levels.

  • SGLT2 Blockers (e.g., Jardiance, Farxiga): These drugs work by stopping the kidneys from reabsorbing glucose, which lowers blood sugar.

  • Agonists for GLP-1 Receptors (e.g., Bydureon, Trulicity): Like Ozempic, these drugs help regulate blood sugar levels and might be easier to get approved by insurance.

  • Insulin: Insulin therapy may be required for patients who need stricter blood sugar control.

Collaborate with insurers to identify the most viable treatments based on formulary guidelines.

2 Using Assistance Programs and Savings Cards

Pharmaceutical assistance programs and savings cards can reduce patient costs. Ozempic’s manufacturer provides financial assistance options, and various discount programs can help lower prescription expenses. Direct patients to verified resources to maximize affordability while maintaining adherence.

Close coordination with insurance providers and strategic documentation can improve approval success and ensure optimal treatment pathways for patients.

Conclusion

Knowing how insurance works for Ozempic can streamline the approval process for your patients. If they don’t meet an insurer’s criteria, they may face high costs or coverage denials. As a healthcare provider, you play a key role in securing approval. Ensure medical necessity is well-documented and submit the required records. It's also important to verify insurer-specific requirements to prevent delays or denials.

By automating approvals and reducing delays, Spry simplifies the Ozempic prior authorization process. With a monthly pricing model starting at $150 per NPI, plus 4%–6% of collections for SPRY 360, you can streamline workflows and ensure timely medication access. Schedule a demo with Spry, and increase your chances of coverage, helping you focus on your health.

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