🥇#1 EHR for PT/OT Rehab
★★★★★4.8/5.0

Give Patients a Digital Place to Manage Their Visit

SPRY Patient Portal gives patients secure online access to appointments, forms, insurance details, documents, and payments, so clinics spend less time chasing follow-ups and more time on care.

Request a Demo
2x
Faster patient check-ins
50%
more appointments booked online
75%
faster insurance verification

Trusted by 500+ Rehab Therapy Clinics

THE CHALLENGE

When There Is No Digital Front Door,
Patients Call Instead

Too many simple tasks become phone calls

Booking an appointment, rescheduling, submitting a form, checking a balance, or updating insurance should not require a front desk call. Without a clear digital access point, every one of those tasks lands on staff.

Patient information falls behind

Contact details, insurance cards, medical history, and consents get outdated when patients have no easy way to update them before the visit. Staff fill the gap manually.

The patient experience feels pieced together

hen appointments, forms, documents, and payments sit in different places, patients are left figuring out what they need, when they need it, and who to call when they cannot find it.

CASE STUDY

How BEST Physical Therapy Made
Scheduling Easier for Patients

Noelle Ferree
PT, BEST Physical Therapy

With SPRY Patient Portal, BEST Physical Therapy gives patients more control over appointment booking and schedule changes, reducing scheduling back-and-forth for patients and staff.

24/7
Patient access
Online
Appointment booking
Self-service
Schedule management

“SPRY makes scheduling easy, allowing patients to book appointments online.”

Noelle Ferree, Physical Therapist, BEST Physical Therapy

|
20+ years serving Western Michigan
THE TRANSFORMATION

From Front Desk Dependency to Patient Self-Service

SPRY changes how teams manage prior auth before it affects the next visit or claim.

CAPABILITY
WITHOUT SPRY
WITH SPRY
Appointment management
Patients call the clinic for every booking and schedule change
Patients can book, request, and manage appointments online
Intake forms
Forms are completed on arrival or chased manually before the visit
Patients can complete forms digitally before the visit
Insurance and profile updates
Staff manually tracks down corrections and updates
Patients can update insurance, contact details, and health information themselves
Documents
Patients call or wait for documents to be shared individually
Patients can view and download available documents online
Payments
Billing follow-up happens through separate outreach
Patients can see balances and pay online
Patient access
Limited to front desk hours
Patients can use the portal anytime
Clinic workload
Staff handles repetitive patient inquiries
Routine tasks shift to patient self-service without adding headcount

Hear How Therapists Stay Present, Finish Notes Faster, and Document With Confidence

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Got questions? We’ve got answers.

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What is SPRY Patient Portal?
Can patients book appointments through the portal?
Can patients complete intake forms through the portal?
Can patients view documents?
Is the portal mobile-friendly?
Is Patient Portal different from Patient Connect?
Can patients reschedule or cancel appointments?
Can patients update their insurance information?
Can patients make payments through the portal?
Is Patient Portal secure?