#1 EHR for PT/OT Rehab
★★★★★4.8/5.0

Fill Open Slots. Keep Plans of Care on Track.

SPRY’s AI Scheduling Agent builds appointment plans, surfaces open slots, helps fill cancellations, and supports patient outreach after staff approval. Your front desk gets time back, and patients start care sooner.

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95 %
Schedule utilization achieved
40–50%
Reduction in front-office call volume
20%
More completed appointments

Trusted by 1000+ Rehab Therapy Clinics

THE SCHEDULING CHALLENGE

Scheduling Affects Access, Utilization, and Revenue.

Plans of care are hard to schedule manually

Frequency, duration, therapist match, location, patient preferences, rooms, and authorization rules all have to line up.

Cancellations create instant revenue gaps

When a patient cancels, the open slot has to be matched, offered, confirmed, and updated before the hour is lost.

Waitlists move too slowly

Patients may be ready to come in sooner, but staff still have to call, text, match, confirm, and update the calendar one patient at a time.

CASE STUDY

How Motion Physical Therapy Cut Eval Scheduling Calls From 10–15 Minutes to 3–4 Minutes

Motion Physical Therapy was growing fast across three clinics and 12 providers. As referrals increased, evaluation scheduling became harder to manage across provider specialties, clinic rules, appointment lengths, and patient preferences.

10–15 min → 3–4 min
Evaluation scheduling call time
3 clinics
Central Valley, California
12 providers
Across different specialties and scheduling rules
75–80%
Growth since moving to SPRY

“The patient has full autonomy on picking which one of the slots works best for them.”

- BJ Pataria, Founder, Motion Physical Therapy

|
3 clinics | Central Valley, California
THE TRANSFORMATION

From Calendar Tetris to Intelligent Schedule Execution

SPRY changes scheduling from a manual coordination task into a rules-aware workflow that protects access, utilization, and continuity of care.

CAPABILITY
WITHOUT SPRY
WITH SPRY
Plan-of-care scheduling
Staff builds visits one by one
Full appointment sets generated in seconds
Therapist matching
Manual search across calendars
Matched by provider, specialty, location, and availability
Provider rules
Held in staff memory or notes
Applied automatically before slots are offered
Patient preferences
Managed through back-and-forth calls
Patients choose from available, valid options
Cancellations
Staff works the waitlist manually
Open slots offered through automated outreach
Waitlist movement
Patients contacted when staff have time
Patients contacted as soon as openings appear
Eligibility and auth context
Checked separately
Considered before confirming visits
Pediatric and family needs
Sibling and family schedules handled manually
Family timing needs factored into scheduling
Utilization
Gaps remain hidden in the calendar
Open time is surfaced and recovered faster
FEATURES

Everything Needed for Smarter Scheduling, Built In

Plan-of-Care Scheduling

Build appointment sets around frequency, duration, visit count, and provider match.

Provider Matching

Match visits by therapist, specialty, location, availability, and clinic rules.

Cancellation Backfill

Identify open slots and move eligible patients before capacity is lost.

Smart Waitlist Logic

Use patient preferences, timing, and auth context for the right match.

Patient Confirmation

Send confirmations and scheduling updates through connected workflows.

Eligibility & Auth Context

Check payer readiness before visits are confirmed, avoiding billing risk.

THE CLINIC IMPACT

Less Time Scheduling.
More Completed Visits.

15 hrs → 4 hrs
Weekly scheduling time reduced
95%
SupporSchedule utilization achievedted auth requests automated
30+ hrs
Saved monthly per front desk staff

SPRY does more than reduce clicks. It helps clinics start care faster, recover cancelled visits, move waitlists sooner, and increase completed appointments without adding headcount.

THE SCHEDULING MATH

15 hours/week of scheduling work 4 hours/week

=

11 hours saved every week

11 hours/week 4 weeks

=

44 hours of front desk time returned every month

Time that can go back into patient support, referral follow-up, collections, and higher-value front office work.

Hear How Therapists Stay Present, Finish Notes Faster, and Document With Confidence

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Got questions? We’ve got answers.

Need more help? Reach out to us.

How does SPRY’s AI Scheduling Agent build a complete schedule?
How does SPRY decide which patient gets an open slot?
Does SPRY check eligibility or authorization before booking?
Does this help pediatric or family scheduling?
Can SPRY fill cancelled appointments automatically?
Can patients accept appointment offers after hours?
Can staff control what the agent is allowed to book?
Can the Scheduling Agent work outside the full SPRY platform?
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