#1 EHR for PT/OT RehabFill Open Slots. Keep Plans of Care on Track.
SPRY’s AI Scheduling Agent builds appointment plans, surfaces open slots, helps fill cancellations, and supports patient outreach after staff approval. Your front desk gets time back, and patients start care sooner.
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Trusted by 1000+ Rehab Therapy Clinics












Scheduling Affects Access, Utilization, and Revenue.
Plans of care are hard to schedule manually
Frequency, duration, therapist match, location, patient preferences, rooms, and authorization rules all have to line up.
Cancellations create instant revenue gaps
When a patient cancels, the open slot has to be matched, offered, confirmed, and updated before the hour is lost.
Waitlists move too slowly
Patients may be ready to come in sooner, but staff still have to call, text, match, confirm, and update the calendar one patient at a time.
One Scheduling Workflow, From Plan of Care to Confirmed Visit
Plan-of-care scheduling, therapist matching, waitlist outreach, cancellation backfill, and patient confirmation stay connected in one workflow.





How Motion Physical Therapy Cut Eval Scheduling Calls From 10–15 Minutes to 3–4 Minutes
Motion Physical Therapy was growing fast across three clinics and 12 providers. As referrals increased, evaluation scheduling became harder to manage across provider specialties, clinic rules, appointment lengths, and patient preferences.
“The patient has full autonomy on picking which one of the slots works best for them.”
- BJ Pataria, Founder, Motion Physical Therapy

From Calendar Tetris to Intelligent Schedule Execution
SPRY changes scheduling from a manual coordination task into a rules-aware workflow that protects access, utilization, and continuity of care.
Everything Needed for Smarter Scheduling, Built In
Plan-of-Care Scheduling
Build appointment sets around frequency, duration, visit count, and provider match.

Provider Matching
Match visits by therapist, specialty, location, availability, and clinic rules.

Cancellation Backfill
Identify open slots and move eligible patients before capacity is lost.

Smart Waitlist Logic
Use patient preferences, timing, and auth context for the right match.

Patient Confirmation
Send confirmations and scheduling updates through connected workflows.

Eligibility & Auth Context
Check payer readiness before visits are confirmed, avoiding billing risk.

Less Time Scheduling.
More Completed Visits.
SPRY does more than reduce clicks. It helps clinics start care faster, recover cancelled visits, move waitlists sooner, and increase completed appointments without adding headcount.
15 hours/week of scheduling work → 4 hours/week
=
11 hours saved every week
11 hours/week → 4 weeks
=
44 hours of front desk time returned every month
Time that can go back into patient support, referral follow-up, collections, and higher-value front office work.
Hear How Therapists Stay Present, Finish Notes Faster, and Document With Confidence
Explore Related Features
Smart Waitlist
Move the right patient into the right opening as soon as capacity appears.
● NEWPrior Authorization
Check auth requirements and keep visits aligned with approved care.
Patient Communication
Send confirmations, reminders, and scheduling updates through connected communication channels.
Business Intelligence
Track utilization, completed visits, cancellations, and scheduling performance across locations.
Eligibility Verification
Confirm coverage before appointments are finalized.
Got questions? We’ve got answers.
Need more help? Reach out to us.
Staff enters the scheduling request, and SPRY uses plan-of-care frequency, visit count, therapist match, location, timing rules, and patient preferences to generate appointment options. Staff reviews and approves before visits are booked.
SPRY can prioritize based on therapist fit, location, timing, care plan requirements, authorization status, waitlist position, and whether the patient is due or overdue for care.
SPRY can use eligibility and authorization context before confirming visits, helping teams avoid scheduling appointments that are not ready for care or billing.
Yes. SPRY can support family scheduling needs such as sibling coordination, after-school preferences, caregiver availability, and recurring visit patterns.
Yes. When a cancellation is logged, SPRY can identify eligible patients, offer the open slot, confirm the appointment, and update the calendar.
Yes. Patients can receive and accept scheduling offers outside office hours. Once accepted, SPRY updates the schedule based on clinic rules and availability.
Yes. Teams can define scheduling rules, provider availability, active hours, blocked time, location rules, and override matches when needed.
The Scheduling Agent can support connected scheduling workflows, with the deepest automation available when used with SPRY’s full platform across scheduling, eligibility, authorization, communication, and billing.

