Scheduling Agent

Automate Complex Therapy Scheduling
Without The Clicks

SPRY’s AI Scheduling Agent autonomously manages rolling plans of care, sibling coordination, and cancellation backfills - so your front desk isn’t stuck scrolling calendars.
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Prior Auth & Eligibility

AI-Native Prior Authorization for Rehab Therapy Clinics

Automate 80% of workflows, reduce denials by 75%, and secure approvals one week before appointments—all while preparing for CMS’s 2026 mandate.
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95 %

schedule utilization achieved
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50%

reduction in front desk workload
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30+

hours saved monthly per front desk staff
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2-3 days

faster care initiation for patients

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What the Scheduling Agent Executes on Your Behalf

Cancelled Slot Rebooking

When an appointment is cancelled, the agent reaches out to waitlisted patients and fills the spot automatically.

Intelligent Reschedule Matching

Evaluates therapist specialty, coverage/authorization rules, and clinic location to recommend the best available slot with an authorized provider.

Around-the-Clock Appointment Offers

Patients can accept reschedule links at any time of day. The system automatically verifies coverage and authorization in the background before confirming the slot on your calendar.

Prioritized Waitlist Outreach

Contacts patients based on acuity, coverage readiness, and time in queue - ensuring the most appropriate patient is scheduled first.

Operational Wins From Smarter Scheduling Logic

01

More Revenue From Recovered Time

Every cancelled slot filled by the agent is a visit recovered without follow-up work from your team.
02

Fewer Phone Calls and Manual Tasks

No more back-and-forth calls, voicemails, or hold times. The agent takes care of outreach and confirmation.
03

Shorter Waitlists and Faster Access to Care

Waitlisted patients are instantly notified when openings appear, turning cancellations into confirmed visits within minutes and reducing wait times for families.
05

Higher Therapist Utilization

By intelligently filling micro-gaps and preventing idle blocks, therapists work closer to full capacity without added stress or overbooking.
06

Compliance-Ready Operations

Built with transparency and payer rules in mind, the Agent supports CMS 2026 electronic prior-authorization timelines and Medicaid 2027 access-to-care requirements - keeping your clinic ahead of regulatory change.

Got questions? We’ve got answers.

Need more help? Reach out to us.

How does the agent fill cancelled appointments?
Can the agent book appointments during off-hours?
Do I need to be using the full SPRY platform?
How are matches prioritized for rescheduling?
What happens if a patient lacks authorization?
What control do staff have over the agent?

Ready to Automate Rescheduling and Waitlist Fill Rates?

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