Onboarding

Onboard Fast. Grow Faster.

Go live in 30 days with zero disruptions

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30

business days to full go-live
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99%+

chart migration accuracy
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<20

min average support response time during onboarding
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<3

refinements needed per clinic for billing setup
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9.2/10

onboarding NPS

How SPRY’s Onboarding Works

From Migration to Mastery

We handle it all: chart transfers, billing setup, form configuration, and training. Clinics go live in just 30 business days, with zero disruption to care.

Flawless Chart Migration

Your data arrives intact. With 99%+ accuracy, our migration team ensures every record transfers cleanly. No rework, no errors.

Tailored Billing Workflows

We finalize custom billing workflows with fewer than three iterations per clinic, setting you up for cleaner claims and faster reimbursements

Full System Setup, Not Just Data

SPRY integrates everything from fax lines and payment processors to appointment reminders and performance dashboards. You’re not just live—you’re ready to grow.

Hyper-Care Support That’s Actually There

During onboarding, you’ll have real engineers (not bots or ticket portals) with you on Slack and phone. We average 3-min first response and 15-min resolution during go-live, with daily check-ins

See it for yourself

From Startup Clinics to Multi-Specialty Clinics
See Why We’re the #1 Choice.

Impact Performance Physical Therapy
“What I like best about Spry is the outstanding customer support and the incredibly friendly staff. They go above and beyond to work with you to personalize the system to meet your specific needs, which makes a huge difference. Their commitment to incorporating technology in meaningful ways is also impressive — it's clear they're focused on making documentation as easy and efficient as possible.”

Alexandra Piotrowski

Physical Therapy
OC Sports and Rehab
“The entire migration happened over a weekend without any disruptions to our operations. By Monday, we were fully up and running as if nothing had changed,”

Cary Costa

Owner
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Tired of go-lives that never go live?

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Got questions? We’ve got answers.

Need more help? Reach out to us.

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