In the rapidly evolving world of healthcare technology, DrChrono has long been recognized as a mobile-first EHR solution offering customizable medical forms, iPad-native workflows, and integrated practice management. Its flexibility and early adoption of cloud-based features made it a popular choice among small to mid-sized practices looking to digitize patient care.
However, as user expectations grow and operational demands intensify, many practices are now looking for DrChrono alternatives that offer better performance, broader device compatibility, faster support, and more robust billing features. Common frustrations such as limited Android functionality, system lag during peak hours, and ticket-only support models have left users searching for a more reliable and responsive platform.
In this guide, we’ve compiled a list of the top 10 DrChrono alternatives, including SPRY--which leads the list for its fully integrated EMR + billing suite, live support, cross-device compatibility, and transparent pricing. We’ll break down each alternative, compare features, and help you find the perfect fit based on your business size and clinical priorities--all backed by reliable, cited sources.
Let’s explore which EHR solution is best suited to take your practice beyond the limitations of DrChrono.
What is DrChrono?
DrChrono is a cloud-based electronic health record (EHR) and practice management solution widely used by healthcare providers for its flexible scheduling, billing, telehealth, and patient engagement tools. Founded in 2009, DrChrono earned early praise for its iPad-first design, ONC-ATCB certification, and eRx (e-prescription) capability--making it a viable choice for mobile-forward providers.
Key Features and Benefits
- iPad-native interface for documentation on the go
- Customizable medical forms
- Revenue cycle management (RCM) with built-in billing
- Integrated telehealth and patient portal
- e-Prescribing of controlled substances (EPCS) certified
While these features are valuable, many users cite inconsistent system performance, poor Android support, customer service delays, and feature limitations as reasons to seek better alternatives.
Common Pain Points
Why look for DrChrono alternatives?
While DrChrono offers a strong foundation in EHR innovation, many practices have outgrown its capabilities as their clinical workflows become more complex and their patient volumes increase. User reviews consistently highlight concerns such as slow system performance, a lack of Android optimization, limited billing customization, and customer support that can lag during critical times. These issues not only disrupt daily operations but can also impact revenue cycle efficiency and patient satisfaction. For providers seeking more dependable, scalable, and responsive solutions, exploring DrChrono alternatives has become not just optional--but essential.
- Better uptime & reliability: Many EHR users now demand 99.9% uptime SLAs.
- Live customer support: Modern practices want instant access to support, not just ticketing.
- Flexibility across devices: Android and cross-platform compatibility is increasingly essential.
- Integrated billing and analytics tools: Practices prefer one dashboard for both clinical and revenue needs.
Top DrChrono Alternatives
1. SPRY
SPRY is purpose-built for rehab and therapy-focused clinics, offering a tightly integrated EMR, scheduling, billing, and telehealth suite. Here’s how it solves the exact problems of PTs:
Key Features:
- Smart charting with AI-powered SOAP note assistance
- Transparent pricing: ~$150/NPI/month + billing %
- 98% claims success rate (SpryPT)
- Built-in telehealth, e-fax, AI scribe, and outcomes tracking
Best For: Solo, small, and mid-sized practices wanting rapid setup (2–4 weeks) and a unified clinical + financial platform.
2. Practice Fusion
Overview: Free-to-use, cloud-based EHR for small practices with basic features and minimal overhead.
Strengths:
- Free tier available
- Easy-to-navigate interface
Limitations: Limited customizations and support is basic.
3. eClinicalWorks
Overview: A full-service EHR and practice management platform for mid-sized to large practices.
Strengths:
- Strong population health tools
- Voice AI transcription
Limitations: Complex interface with a steep learning curve.
4. athenaOne
Overview: A robust enterprise-grade EHR with award-winning revenue cycle tools and medical billing automation.
Strengths:
- Cloud-hosted with strong analytics
- Excellent payer integration
Limitations: Expensive for small practices, long onboarding cycle.
5. Epic
Overview: Known for its hospital-grade infrastructure and deep interoperability with other systems.
Strengths:
- Gold standard for EHR customization
- Real-time data sharing across networks
Limitations: High implementation costs and not suited for small practices.
6. NextGen Office
Overview: Ideal for practices looking for flexible workflows and specialty templates.
Strengths:
- Specialty-specific workflows
- Mobile-friendly platform
Limitations: UI is somewhat outdated, and support varies.
7. RXNT
Overview: A value-driven EHR, billing, and scheduling platform tailored to independent clinics.
Strengths:
- Low cost with flexible plans
- Easy e-prescribing and mobile access
Limitations: Lacks depth in specialty workflows.
8. CureMD
Overview: Cloud-based solution offering customizable workflows and revenue services.
Strengths:
- Strong compliance tools (MIPS, HIPAA)
- Integrated billing + scheduling
Limitations: Reports of sluggish customer support.
9. Tebra (by Kareo + PatientPop)
Overview: Aimed at modernizing practice growth, Tebra merges patient acquisition with EHR + RCM.
Strengths:
- Focus on digital growth
- Combined platform of Kareo and PatientPop
Limitations: Can be costly and overbuilt for basic clinics.
Categorizing DrChrono Alternatives
By Business Size:
- Solo Practices:
Ideal alternatives include SPRY, RXNT, and Practice Fusion. These platforms offer user-friendly interfaces, lower pricing tiers, and minimal onboarding time—perfect for single-provider operations. - Small to Midsize Practices:
Recommended options are SPRY, Kareo, and NextGen Office. They offer a balance of advanced features, scalability, and affordable pricing suited for growing teams and specialty clinics. - Large Clinics or Multi-provider Facilities:
Consider robust solutions like Epic, athenaOne, and eClinicalWorks. These are built to support complex workflows, interoperability, and high patient volumes but may involve longer implementation timelines and higher costs.
By Feature Focus:
- Billing & Revenue Cycle Management (RCM):
Platforms such as SPRY, Kareo, and athenaOne provide powerful billing tools, claim automation, and payer integrations to streamline revenue operations. - Telehealth & Mobile Accessibility:
If virtual care and mobile access are priorities, SPRY, Epic, and NextGen Office are top choices with strong telehealth tools and cross-device compatibility. - Low-Cost or Freemium Options:
For budget-conscious clinics or startups, look into Practice Fusion, RXNT, and OpenEMR. These platforms offer essential EHR features at free or affordable pricing tiers, with some trade-offs in customization and support.
How to Choose the Right Alternative
When replacing DrChrono, consider the following:
- Platform reliability – Check uptime guarantees
- Device compatibility – Does it work equally well on Android and iOS?
- Customer service – Live chat, account manager, response time
- Built-in billing tools – Look for all-in-one packages
- Compliance – Ensure ONC, HIPAA, and EPCS compliance
Legal & Compliance Certifications
- HIPAA – All listed platforms are HIPAA compliant (HHS.gov)
- ONC Certified – SPRY, Epic, athenaOne, eClinicalWorks (HealthIT.gov)
- EPCS Support – All top 10 alternatives support e-prescribing of controlled substances per DEA guidelines
Frequently Asked Questions (FAQs)
Q1: Why should I switch from DrChrono?
A: If you’ve experienced downtime, support delays, or Android limitations, alternatives like SPRY offer more reliability and flexibility.
Q2: Is SPRY only for therapy practices?
A: SPRY is optimized for therapy-first workflows but offers broad EMR and billing support for various outpatient specialties.
Q3: What’s the average cost of a DrChrono alternative?
A: Prices range from free (Practice Fusion) to $300+/mo depending on features and services. SPRY offers transparent pricing at $150/provider/month.
Q4: Can I migrate my data from DrChrono to another platform?
A: Yes, most platforms offer support or third-party services for data migration.
Q5: Does SPRY offer Android compatibility?
A: Yes, SPRY is fully web-based and works seamlessly on Android devices.
Q6: Are these alternatives secure and compliant?
A: All listed platforms are HIPAA compliant and offer ONC-certified EHR systems.
Conclusion
DrChrono paved the way for mobile EHRs, but for practices seeking greater reliability, Android support, live assistance, and billing automation, SPRY stands out as the most robust alternative.
Whether you’re a solo practitioner or a growing multi-provider clinic, there’s an alternative that fits your needs.
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