"While PracticeSuite offers solid medical practice management features, healthcare providers seeking alternatives can find better value, user experience, and specialized functionality with modern solutions like SPRY, SimplePractice, Tebra, and AdvancedMD—each offering unique advantages for different practice needs and sizes."
Introduction
Choosing the right medical practice management software is one of the most critical decisions healthcare providers make for their practice's operational success. With over 350 different medical practice management products on the market and the global medical practice management software market valued at approximately USD 12.4 billion in 2022 and projected to grow at a CAGR of 9.72% from 2023 to 2030, providers have numerous options beyond PracticeSuite.
This comprehensive guide examines the top PracticeSuite alternatives, analyzing their features, pricing, user feedback, and unique value propositions to help you make an informed decision for your practice.
What is PracticeSuite?
PracticeSuite is a complete practice management solution featuring medical billing software designed for enterprise revenue cycle management. Founded in Silicon Valley, PracticeSuite has grown to a user base of over 92,000+ medical professionals, processing over $10 billion claims annually.
Key Features of PracticeSuite
- Comprehensive EHR Integration: Electronic health records management allows users to transfer clinical findings, diagnoses, and procedures to a claim form for insurance reimbursement
- Practice Management: Scheduling, billing, and administrative workflows
- Revenue Cycle Management: Advanced automation and expert support to deliver faster reimbursements, reduce errors
- Patient Engagement: Patient portals, kiosks, and CRM capabilities
- Multi-Specialty Support: Suitable for healthcare centers of all sizes across various specialties
PracticeSuite Pricing
The starting price of PracticeSuite is $575 per user monthly, though the vendor does not provide detailed pricing for individual plans on their website. This places it in the higher-end pricing tier among practice management solutions.
PracticeSuite Pain Points: Why Users Seek Alternatives
Based on verified user reviews from authoritative platforms, several key issues drive practices to consider alternatives:
1. High Pricing Concerns
Users report significant cost increases over time, with some experiencing doubled or tripled expenses without explanation. One reviewer noted: "After a couple of years, I felt like they were constantly finding ways to increase costs, even changing the contract without discussing it".
2. User Interface Challenges
Some users find PracticeSuite's user interface confusing and not intuitive, making day-to-day tasks difficult. Users report: "I am not a fan of interface and its not very user-friendly. It took me a long time to completely learn this system".
3. Complex Billing Issues
Users experience challenges with billing accuracy, including issues with Medicare submissions and complex posting procedures.
4. Limited Customization
Users wish for easier customization options, indicating the system may not adapt well to unique practice workflows.
5. Support Quality Concerns
While some users praise support, others report pricing and billing practice issues that create frustration.
Comparison Table
Top PracticeSuite Alternatives in 2025
1. SPRY (Top Recommendation)
Overview: SPRY Therapeutics is the inventor of SPRY EMR, an integrated practice management solution built on future-focused architecture that adapts to changing clinical and business needs. Originally designed for rehabilitation therapy, SPRY has expanded to serve broader medical practice needs.
Key Features:
- AI-Powered Documentation: Automated workflows eliminate tedious data entry with digital intake forms that automatically populate patient demographics, medical history, and injury details
- Integrated Billing: Comprehensive billing software with automated rule engine detecting incorrect information early
- Real-Time Analytics: Unified analytics dashboard providing comprehensive view of key metrics, trends, and actionable insights
- Smart Charting: Innovative smart charting with sleek, user-friendly interface and specialty-specific workflows
User Ratings & Reviews:
- G2 Rating: 4.8 out of 5 stars
- Recognition: Named one of G2's Top 50 Best Healthcare Software Products in 2025 and won 15 G2 Summer 2025 badges including 7 Leader awards, ranked #2 in Medical Billing
User Testimonials:"This has been the most user friendly EMR system that I have used and has allowed me to focus more on clinical care and less time on excessive administrative work"
"SPRY has been so easy to learn and has taken no time to integrate into my daily practice. I love the verify eligibility feature as it allows me to inform patients of their co-pay"
Pricing: SPRY 360: $150 per NPI monthly plus 4–6% of collections
Why SPRY Stands Out:
- Rapid Implementation: Short migration times with zero downtime
- Modern Technology: Users highlight SPRY's use of modern technology and commitment to staying at the forefront
- Exceptional Support: Outstanding customer service with responses within 5 minutes and dedicated onboarding support
- Proven Results: SPRY unlocks 40% faster reimbursement and users report $50K revenue boost in first year
2. SimplePractice
Overview: SimplePractice is the #1 HIPAA-compliant EHR and practice management software trusted by 225,000+ therapists and health & wellness professionals.
Key Features:
- Integrated Telehealth: Comprehensive telehealth platform supporting virtual consultations
- Client Portal: 24/7 access for clients to request appointments, complete intake forms, and make payments
- Mobile App: Flexibility to manage practice on the go with scheduling, note updates, and payment processing
- Paperless Intake: Robust library of customizable templates for notes and documentation
User Ratings:
- User Base: Over 225,000 practitioners
- User Feedback: "Visually very appealing and overall very easy to use. The installation was very smooth and it has streamlined our workflow"
Best For: Small to medium mental health, wellness, and therapy practices seeking user-friendly solutions.
3. Tebra (formerly Kareo + PatientPop)
Overview: Tebra places your EHR system at the center of an integrated, AI-powered platform, connecting everything from charting to patient communication.
Key Features:
- Unified Platform: All-in-one platform that combines EHR, billing, and patient engagement tools
- AI-Powered Tools: AI-powered note generation and review management
- Social Media-Style Interface: Dashboard resembles a social media feed, making it immediately familiar to users
- Strong Integration: 130+ integrations with other healthcare tools
Recognition:Kareo was named "Best in KLAS" for small practice ambulatory EMR/PM for practices with 10 or fewer physicians
User Ratings:
- Ease of Use: Tebra excels in ease of use with a score of 8.6, making it more user-friendly compared to other solutions
- Support Quality: Superior support quality, scoring 7.6, with responsive and helpful support team
Best For: Small to medium practices seeking intuitive design and comprehensive integration capabilities.
4. AdvancedMD
Overview: AdvancedMD is one of the world's largest providers of cloud-based software offering an all-in-one EHR and practice management solution with 16,000 physicians and 60,000+ users.
Key Features:
- Multi-Location Support: Well-suited for practices with multiple locations requiring advanced scheduling and billing integration
- Revenue Cycle Management: RCM services cost 4 to 8 percent of monthly collections with 95 percent first-pass acceptance rate
- Automation: Automates complex processes such as claims submission, coding, and payment follow-ups
- Scalability: Designed for specialists with specific billing or integration needs
Best For: Larger practices, multi-location operations, and specialty practices requiring robust automation.
5. athenahealth (athenaOne)
Overview: athenahealth provides cloud-based services for electronic health records (EHR), revenue cycle management & medical billing, patient engagement, and care coordination.
Key Features:
- Industry-Leading Performance: Industry leading clean claim submission rate of 98.4% and claims rejection rate of only 1.6%
- Prior Authorization Support: Dedicated authorization specialists begin work on urgent requests in under 2 hours
- Network Benefits: Benefit from insights of more than 160k providers on the network
- Interoperability: Automatic connections to 100% of health systems using Epic and 66% of Cerner systems
User Satisfaction: athenahealth has a 'good' User Satisfaction Rating of 75% based on 953 user reviews
Best For: Practices prioritizing revenue cycle performance and interoperability with major health systems.
6. Epic
Overview: Epic develops software to help people get well, help people stay well, and help future generations be healthier.
Key Features:
- Comprehensive Platform: Full-stack electronic medical records platform
- Enterprise-Grade: Commanding lead in acute care hospital EHR market, covering 37.7% of hospitals
- Strong Compliance: Robust compliance features scoring 9.3 on G2
- Advanced Integration: Highly rated EHR integration at 8.7
User Rating: 4.2 out of 5 stars based on 912 reviews
Considerations: Epic requires nearly 5x the implementation time compared to category average and falls short for Ease of Admin, Ease of Doing Business With, and Ease of Setup.
Best For: Large healthcare organizations and hospital systems with complex needs.
How to Choose the Right Alternative
1. Assess Your Practice Size and Needs
Practice SizeRecommended SolutionsSolo-Small (1-5 providers)SPRY, SimplePracticeMedium (6-20 providers)SPRY, Tebra, athenahealthLarge (20+ providers)Epic, AdvancedMD, athenahealth
2. Evaluate Key Decision Factors
Budget Considerations:Medical practice management software costs range from $8 for basic plans to $15,000 for advanced options. SPRY at $150/month provides exceptional value compared to PracticeSuite's $575/month.
Implementation Timeline:G2 data shows average implementation time of 1.91 months, but SPRY offers quicker implementation than category average.
ROI Expectations:Category average for ROI is typically achieved within reasonable timeframes, with modern solutions like SPRY showing faster results.
3. Technology and Innovation Focus
Practices seeking modern, AI-powered solutions should prioritize SPRY, which represents the future of healthcare technology with its innovative approach. Traditional solutions may struggle to keep pace with evolving healthcare technology demands.
4. Support and Training Requirements
SPRY's customer-first approach stands out with seamless onboarding, real-time support, and fast claim processing, making it ideal for practices that value responsive support.
Frequently Asked Questions
Q: Is it difficult to migrate from PracticeSuite to an alternative?A: Migration complexity varies by chosen alternative. SPRY offers "painless and accurate" data migration, while some users report zero downtime during transitions.
Q: How do pricing models compare?A: Cloud-based solutions typically range from $54-$450/user monthly, making alternatives like SPRY ($150/month) significantly more cost-effective than PracticeSuite ($575/month).
Q: What about customer support quality?A: SPRY leads in support quality with "Users Most Likely to Recommend" and "Easiest Doing Business With" badges, while users consistently report 5-minute response times.
Q: Are there free trial options?A: Most alternatives offer trials. SimplePractice provides a 30-day free trial, and SPRY offers comprehensive demos to evaluate fit.
Q: How important are G2 ratings?A: G2's Best Software Awards are based entirely on real, verified user feedback from clinicians, clinic directors, and billing professionals, making them reliable indicators of actual user satisfaction.
Conclusion
While PracticeSuite serves many practices adequately, the healthcare technology landscape offers superior alternatives that provide better value, user experience, and innovative features. SPRY emerges as the clear frontrunner, combining cutting-edge AI technology, exceptional user experience, competitive pricing, and outstanding support—all backed by impressive G2 recognition and proven results.
For practices seeking to modernize their operations, reduce administrative burden, and improve financial performance, transitioning to a modern alternative like SPRY represents a strategic investment in your practice's future. As SPRY's leadership notes: "In an industry dominated by legacy players, we're proving that innovation, efficiency, and user experience can redefine what's possible".
The choice between staying with traditional solutions or embracing modern alternatives will ultimately determine your practice's competitiveness in the evolving healthcare landscape. Choose wisely—your practice's success depends on it.
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