Movement PT & Wellness boosts revenue by 20% with SPRY

Learn how Movement PT transformed operations with SPRY

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“Integrating SPRY into our practice has been a game-changer....
Sam Shah

Clinic: Movement Physical Therapy & Wellness, a Chicago clinic known for one‑therapist‑per‑patient care.

Challenge: Legacy EMR and outsourced billing caused errors.

Transition: SPRY’s AI‑powered EMR and billing replaced manual workflows, reducing documentation time by 15–20% and processing claims in 5–7 days.

Impact: Revenue grew 20%, delivering nearly 10× ROI; staff regained time for patient care and gained real‑time financial visibility.

“We were using an older system, and while it wasn’t terrible, it certainly wasn’t ideal. Documentation was time-consuming, and we didn’t have clear insight into our operations,” said Sam Shah.

Client Overview

Movement Physical Therapy & Wellness, founded by Sam Shah, specializes in injury recovery, chronic pain management, and wellness. 

Known for its one-therapist-per-patient model, the clinic has built a loyal client base in Chicago.Shah’s vision has always been to deliver personalized care at scale, but the clinic’s outdated tools stood in the way.

The Challenge

For 10 years, Movement relied on a legacy EMR and a private biller, but the setup no longer fit their lean business model:

These limitations caused ripple effects across the business:

Revenue Leakage - from coding errors, missing demographics, and incomplete authorizations

Slow Documentation – consuming 15–20% extra clinician time

Delayed Reimbursements – with payments taking 30 days or more

Limited Insight – into operations, making it difficult to track performance metrics

Workflow Inefficiencies  –due to outdated software that couldn’t scale with growth

What began as small inefficiencies snowballed into systemic problems affecting cash flow, compliance, and patient care.

Why They Chose SPRY

Movement needed a modern, integrated platform that combined EMR, billing, and RCM into one system.

SPRY stood out for:

EMR built for therapists: AI‑powered documentation tools reduce note‑taking and assessments dramatically.

Integrated billing: claims flow directly from notes with real‑time tracking and fewer handoffs.

Practice management tools: unified scheduling, communication and dashboards provide full operational visibility.

Dedicated support team: fast replies, personalised configuration and proactive check‑ins.

What began as small inefficiencies snowballed into systemic problems affecting cash flow, compliance, and patient care.

Solutions in Action

SPRY delivered a smooth and immediate impact:

Seamless Migration over a weekend without disrupting operations

AI Documentation Tools that simplified assessments and SOAP notes

Billing Automation that reduced reliance on external billers

Patient Engagement Features (reminders, text/email invoices) that boosted satisfaction

“The transition to SPRY was seamless. All our data imported smoothly, and our team quickly adapted,” said Shah

Outcomes with SPRY

Reduced Admin Costs

SPRY reduced manual workload and freed staff from repetitive tasks.

Documentation time reduced by 15–20%, freeing clinicians for patient care
Workflows streamlined, cutting redundant manual steps
Staff more efficient without dependence on external billers
Increased Patient Visits & Satisfaction

SPRY strengthened patient engagement and optimized scheduling.

Appointment reminders reduced no-shows and scheduling gaps
Flexible billing (text/email invoices) improved patient convenience
One-therapist-per-patient model supported more effectively with SPRY
Maximized Reimbursements

SPRY gave Movement tighter control over billing and improved financial health.

Claim turnaround improved from 30 days to 5–7 days
Higher clean claim rates reduced denials and write-offs
Improved financial oversight strengthened cash flow
For Movement PT, automation wasn’t just about speed, it directly translated to higher revenue reliability and better bottom-line control.

The SPRY Advantage

With SPRY, Movement PT achieved:

Unified platform: EMR, billing and scheduling live in one system, eliminating data silos.

Tailored configurations: workflows match each clinic’s unique processes.

Real‑time visibility: dashboards enable proactive decision‑making across departments.

Built‑in automation: reduces repetitive admin tasks and cross‑team friction.

Partner‑style support: proactive check‑ins and fast responses build trust.