Clinical Documentation That Supports One-on-One Physical Therapy Care
How SET PT uses AI-assisted documentation to improve clinical continuity without disrupting patient
Let's Talk
Clinic: SET PT is a patient-centered outpatient physical therapy practice with locations in Washington, D.C. (2) and Atlanta (1). The clinic is known for its one-therapist-per-patient model and full-hour treatment sessions.
Challenge: Manual documentation in a legacy EMR made it difficult for clinicians to complete notes efficiently, reference historical information, and maintain consistency as patient complexity increased.
Approach: ET PT adopted SPRY’s AI Scribe to support real-time documentation, structured SOAP notes, and accurate session capture—without altering the clinic’s established care model.
Impact: Clinicians reduced documentation burden, completed notes on time, remained more present during sessions, and improved continuity across visits through more reliable clinical capture.
Client Overview
Founded in 2007, SET PT was built around a simple but uncompromising philosophy: Service, Expertise, and Time. From the beginning, the clinic differentiated itself by delivering one-on-one physical therapy sessions lasting a full hour—allowing clinicians to build deeper patient relationships and deliver highly individualized care.
Over the past 17+ years, SET PT has expanded to three locations while continuing to serve orthopedic and complex patient populations, including pelvic health. Despite growth, the clinic has remained committed to a high-touch, clinician-led care experience. SET PT is led by founder Stacy Hund, PT, DPT, OCS, CMPT, CSCS, alongside partner Chris Estafinas.
The Documentation Opportunity
For many years, SET PT relied on a legacy EMR that required manual SOAP documentation. As the clinic grew and patient needs became more complex, documentation increasingly competed with time spent on care delivery.
Clinicians needed a way to:
Reduce time spent manually documenting each visit
Reference historical data (e.g., ROM changes, prior session details) more easily
Complete notes on time without shifting work to evenings or weekends
Consolidate fragmented documentation workflows
Preserve the clinic’s one-on-one, patient-focused session experience
Why They Chose SPRY
Founder Stacy Hund evaluated multiple documentation solutions while looking for a platform that could improve efficiency without compromising clinical quality or in-session presence.
SPRY stood out for its ability to support documentation as part of care—not a distraction from it.
What SET PT valued most:
An AI Scribe that captures full clinical conversations and produces structured SOAP notes
A dual-pane workflow that allows clinicians to review prior notes while recording live sessions
Higher clinical accuracy than basic dictation tools
Continuous product improvements informed by therapist feedback
Solutions in Action
SPRY’s AI Scribe was deployed across SET PT’s clinics and integrated smoothly into daily workflows.
How clinicians use Scribe:
Obtain patient consent and record sessions as appropriate
Capture subjective and objective clinical details in real time
Automatically structure notes into SOAP format
Review and finalize documentation efficiently after sessions
Outcomes with SPRY
The SPRY Advantage
With SPRY, OC Sports and Rehab achieved:
Average note time reduced from 30–40 minutes to just a few minutes
60% reduction in documentation time within the first 6 months
80% reduction in documentation time over the following 3 months
AI designed to capture nuance and complexity—not just transcribe speech