🥇#1 EHR for PT/OT Rehab
★★★★★4.8/5.0

Authorizations Done. Before the Patient Arrives.

SPRY reads clinical notes, completes payer workflows, and tracks approvals, visits, and expirations. So your team can stay ahead of authorizations without chasing portals, forms, and payer follow-ups.

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80%
Of supported auth requests automated
75%
Fewer auth-related denials
30+ min
Saved per request

Trusted by 500+ Rehab Therapy Clinics

THE AUTHORIZATION CHALLENGE

Prior Authorization Affects Scheduling, Care Continuity, and Cash Flow.

Payer rules change by plan

Every payer has different forms, portals, visit limits, documentation rules, and renewal timelines.

Teams need the same answer

Front desk, therapists, billing, and RCM all need auth status, visit counts, and expiration dates before the next visit.

Missed auths create rework

When approvals, renewals, or visit limits are missed, care can slow down and billing inherits the follow-up.

CASE STUDY

How CAM Physical Therapy Achieved 97% Authorization Approval Across 5,007 Cases

Across six locations and a complex payer mix, CAM Physical Therapy brought daily verification, authorization visibility, and payer follow-up into one workflow.

5,007
Total cases checked
97%
Authorization approval rate
4,028
No auth required after check
25
Denied or pending

"Before SPRY, one person handled benefits and authorization for all six locations and did not have time to verify every single visit. Now with SPRY, we get daily verification. Every morning when we come in, we already know the benefits for every single one of our patients. That helps us stop visits before they become rejections."

Janesa Paver, VP of Finance, CAM Physical Therapy

|
6 locations, Maryland | Community-based bilingual outpatient care since 2003
THE TRANSFORMATION

From Chasing Status to Seeing Every Authorization in One Place

SPRY changes how teams manage prior auth before it affects the next visit or claim.

CAPABILITY
WITHOUT SPRY
WITH SPRY
Auth trigger
Staff identifies auth manually
Flagged when eligibility runs
Submission
Forms completed by hand
Supported requests submitted by SPRY
Request time
Manual payer workflow
About 90 seconds for supported requests
Visits remaining
Manually tracked
Approved, used, and remaining visits visible
Expirations
Renewals depend on reminders
Expiring auths surfaced early
Billing handoff
Auth context handled separately
Auth details support claim readiness
Exceptions
Follow-up starts after someone notices
Routed with full context attached
FEATURES

Everything Needed to Complete the Authorization,
Built In

Auth Requirement Detection

Flags prior auth requirements during eligibility and routes the patient into the right workflow.

Payer-Specific Submission

Supports trained workflows for Carelon/BCBS, UnitedHealthcare, Humana, and additional payer portals in progress.

Clinical Note Extraction

Reads therapist documentation and pulls diagnosis, goals, treatment plan, visit count, and medical necessity details

Visit and Expiration Tracking

Shows approved visits, visits used, visits remaining, expiration dates, and renewal needs

Exception Routing

Routes complex cases with payer details, reference IDs, patient context, and documentation attached.

Authorization Reporting

Tracks approval status, payer turnaround, denials, expirations, and follow-up needs across locations.

THE CLINIC IMPACT

Less Manual Auth Work.
Fewer Visits at Risk.

20+ min → ~90 sec
Supported request submission time
80%
Supported auth requests automated
75%
Fewer auth-related denials

Prior authorization affects more than admin time. It shapes scheduling, visit continuity, therapist utilization, and claim readiness. SPRY helps teams move repeatable payer work out of the staff queue while keeping approvals, visits, and expirations visible.

THE AUTHORIZATION MATH

100 auth requests/month × 20 minutes/request

= 33+ hours of manual auth work every month

With 80% automation, most repeatable requests move out of the manual queue.
That time can go back into patient scheduling, renewal follow-up, billing exceptions, and higher-value front office work.

See the impact for your clinic

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Hear How Therapists Stay Present, Finish Notes Faster, and Document With Confidence

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Got questions? We’ve got answers.

Need more help? Reach out to us.

How does SPRY know when prior authorization is required?
What does SPRY read from the clinical note?
What happens when an authorization needs manual review?
Which payers does SPRY support for prior auth automation?
Does SPRY track approved visits and visits remaining?
Is prior auth fully automated for every payer?