Unthread + SPRY: From Team Messages to Actionable Workflows

Convert internal chats into trackable to-dos, escalations, and documentation — right from SPRY.

Overview

Unthread brings structure to clinic communication by turning messages into organized workflows. With direct SPRY integration, your team can flag issues, assign follow-ups, and close the loop — without digging through emails or sticky notes.

The result? A smarter, faster way to keep clinic operations moving.

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Turn Conversations into Clarity

• Flag and Route Tasks: Create actionable to-dos from team messages in real time
• Link to Patient Charts: Tie internal conversations directly to the right patient or visit
• Set Priorities and Owners: Assign tasks with deadlines, categories, and responsible staff
• Status Tracking: Mark items complete, in review, or escalated
• Audit Trail: Maintain a secure, time-stamped log of internal actions
• Unified View: Keep clinical, billing, and admin teams aligned across locations

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Why It Matters

Clinical operations involve dozens of small handoffs each day — and without structure, things fall through the cracks. With Unthread + SPRY:

• Communication becomes trackable, not just chatty
• Teams know who’s responsible for what
• Fewer delays in billing, care plans, and compliance follow-ups
• Less burnout from chasing information across systems

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The SPRY + Unthread Advantage

For Clinics 

• Route internal issues to the right person instantly
• Track action items without clogging the EHR
• Improve accountability and reduce errors
• Make internal ops as smooth as patient care

For Staff

• Know what’s assigned, and what’s done
• Reduce back-and-forth in chats and emails
• Keep all work visible, especially across locations
• Get more done with fewer follow-ups