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CPT 99213 Billing Guide 2025 - Requirements, Rates & Documentation

CPT Code 99213 is used to describe a level 3 office or other outpatient visit for the evaluation and management of an established patient. It specifically denotes a moderate complexity of service provided during a typical office visit.

Top Healthcare payers for CPT Code

99213

UnitedHealth

$

93.32

Medicare

$

100

BCBS

$

111

Disclaimer: Reimbursement rates are estimates and vary by payer, location, and case.
CPT 99213 & 99214 is an E/M code for physicians and advanced practitioners—not for physical therapy billing.
PTs should use: 97161–97163 (Evaluations) 97164 (Re-Evaluations)
View PT-specific CPT codes ›
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CMS 2026 Update — CPT 99213

CY2026 guidance for CPT 99213 (Established patient, low to moderate complexity) remains consistent: document history, exam, and medical decision-making proportional to the visit level.

What is CPT 99213?

CPT 99213 represents an established patient office or other outpatient visit — typically involving a low to moderate level of medical decision-making (MDM) and lasting approximately 15 minutes.

Typical uses: This code is used for follow-up visits, chronic condition management, and routine check-ups.

In short: CPT 99213 = Low to moderate MDM office visit for established patients.

When to Use CPT 99213 (and When Not To)

Use 99213 for established patient visits that require low to moderate MDM.

  • Report when the visit involves reviewing and managing one or more chronic conditions.
  • Documentation should reflect the complexity of the MDM and time spent.

Do not use for new patients or visits requiring high complexity MDM.

Clinical Examples

  • Follow-up for hypertension management → 99213
  • Initial consultation for diabetes → 99201

99213 vs 99214 (Quick Comparison)

Feature
99213 — Low MDM
99214 — Moderate MDM
Purpose
Routine follow-up
Complex follow-up
Documentation focus
Low complexity
Moderate complexity
Typical examples
Hypertension check
Diabetes management
When billed together
Use -59 if both are distinct
Differentiate therapeutic intent

2025 Reimbursement Rates (Representative)

Payer
Average Rate (Non-Facility)
Notes
Medicare
$109
Region-specific — check MAC locality
Blue Cross Blue Shield
$120
May bundle with other therapy services
Aetna
$118
Some plans require prior auth
UnitedHealthcare
$125
Subject to therapy caps/reviews
Medicaid (state)
Varies
Varies by state
TLDR: Rates vary by payer and region — confirm with your clearinghouse.

Documentation Guidelines (CMS & MIPS 2025 Compliant)

Thorough documentation demonstrates medical necessity, skilled care, and functional intent. Include:

  1. Functional goal (e.g., “Patient will maintain blood pressure within normal range”).
  2. Activity description — explicit tasks practiced, environment, and level of assistance.
  3. Clinical rationale — why this activity addresses the patient’s deficit.
  4. Time documentation — minutes per activity and total minutes (apply the 8-minute rule for units).
  5. Patient response — tolerance, cues required, measurable progress.

Sample SOAP Note (De-identified)

S: Patient reports feeling well, with occasional headaches.
O: Blood pressure is 130/85, heart rate 72 bpm.
A: Hypertension is well-controlled with current medication regimen.
P: Continue current medications, follow-up in 3 months.
  

Modifiers & Coding Tips

-59
Distinct procedural service
-52
Reduced services
GP
Services delivered under an outpatient physical therapy plan of care

Claim tip: Ensure documentation supports the use of modifiers to avoid denials.

Common Denials & How to Prevent Them

  1. Insufficient documentation — Fix: Ensure all elements of the visit are documented clearly.
  2. Incorrect modifier usage — Fix: Verify that modifiers are applied correctly and supported by documentation.
  3. Non-covered service — Fix: Confirm coverage with the payer before the service is rendered.

Audit trigger: Frequent use of modifiers without clear documentation.

Region & Local Payer Notes

In New York, ensure compliance with CGS MAC - Jurisdiction 6 guidelines. Local policies may affect reimbursement rates and documentation requirements. Always verify with local MAC for specific guidance.

FAQs

How to justify a 99213?

99213 reflects a visit with low to moderate complexity; document the problem-focused history, exam, and MDM elements supporting the level.

Can 99213 be used for chronic disease follow-up?

Yes — it is commonly used for routine chronic disease management when issues are stable or moderately complex.

What documentation helps avoid denials?

Include concise documentation of the problem, assessment, and plan, plus any counseling or coordination details.

Is counseling counted for time-based billing?

Counseling and coordination can support time-based billing if they dominate the visit; document total time and content covered.

How to code when procedures are performed?

If a minor procedure occurs, document both the procedure details and the E/M components to determine appropriate coding or global billing.

How to handle phone or portal follow-ups?

Billing for non-face-to-face services varies by payer and may use different codes; document the interaction and any resulting plan changes.

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Minal Patel
Clinical Director and PT

With 15+ years of clinical and non-clinical expertise, has worked across physician-owned practices, home health, and virtual care dedicated to empowering providers and patients with optimal tools for movement health.

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