99493 – Care Management / Collaborative Care Service
CPT code 99493 represents a distinct mental or behavioral health service, including evaluation, therapy, or care coordination.
What is CPT
99493
?
99493 is a CPT code designated for collaborative care management services, particularly in the context of behavioral health. This code is utilized when a clinician engages in a structured care management approach for patients with mental health conditions. It emphasizes the need for comprehensive clinical documentation that aligns with evidence-based practices. Providers are expected to articulate treatment goals, the specific interventions implemented, and the measurable progress observed during the course of treatment. Given that this code is time-sensitive, it is essential to accurately record the start and stop times to substantiate the billed duration.
Documentation Tips
Accurate documentation is pivotal when billing for CPT code 99493. Clinicians should record the start and stop times to substantiate the duration of the service rendered. It is important to include details about the therapeutic modality employed, the assessment instruments used, the clinical focus of the session, and the patient’s response to the interventions. Additionally, a follow-up plan should be documented to outline the next steps in the patient's care. For any scored assessment tools, it is advisable to retain copies of completed instruments as part of the patient’s record. In the case of telehealth services, ensure that consent is documented, along with the specific platform utilized for the session. Adopting standardized documentation structures, such as SOAP (Subjective, Objective, Assessment, Plan) or DAP (Data, Assessment, Plan), can enhance audit readiness and ensure consistency across clinical notes.
At a Glance
- Service Type: Care Management
- Use Case: Collaborative Care
- Typical Setting: Outpatient clinic or telehealth (subject to payer policy)
- Billing Unit: Per session or per instrument (varies by code)
- Common Pairings: 90791, 96127, psychotherapy codes
Billing Examples
Clinical interactions should consistently link findings to treatment planning and measurable objectives. For instance, if a clinician utilizes the 99493 code after a session focusing on a patient with Major Depressive Disorder, the documentation should reflect the specific interventions used, such as cognitive-behavioral strategies, and how these relate to the patient’s treatment goals. It is critical that the documentation captures the clinical necessity for billing under this code, demonstrating how the services provided align with the patient’s mental health needs and the overall treatment plan.
Compliance Guidelines
- Prior to billing, confirm payer coverage and specific authorization requirements to avoid claim denials.
- Document medical necessity thoroughly and ensure that the services provided are directly linked to appropriate ICD-10 diagnoses.
- Utilize correct modifiers as necessary, such as the 95 modifier for telehealth, to comply with payer regulations.
- Refrain from upcoding; always select the code that accurately reflects the documented time spent and the level of service provided.
- Regular audits are recommended to minimize claim denials and enhance the quality of documentation, ensuring compliance with payer standards.
Common ICD-10 Codes
Helpful links for mental health billing and documentation
- F32.1
- F33.9
- Z63.5
- F41.9
Additional Resources
Helpful links for mental health billing and documentation
Related CPT Codes
Helpful links for mental health billing and documentation
Got questions? We’ve got answers.
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Q1: What is this code used for?
A: CPT code 99493 is utilized when the clinical activities align with the code's definition, specifically in collaborative care management settings. It is crucial that your documentation supports the services billed under this code.
Q2: Can it be billed via telehealth?
A: Yes, many payers offer coverage for telehealth services, provided that the session is synchronous and all necessary modifiers and patient consent are accurately documented. It is advisable to verify individual payer policies.
Q3: What documentation will payers request?
A: Payers typically request documentation that includes the time spent on the service, the specific therapeutic techniques or assessment instruments utilized, the patient's response to treatment, and a clear linkage to an ICD-10 diagnosis that is covered under the payer's policies.
Q4: Can this be billed with other services?
A: Yes, when billing multiple services, ensure that each service is distinctly documented with specific time allocations and justifications. Utilize add-on codes or adhere to E/M separation rules where applicable to avoid billing errors.
Q5: Common denial reasons?
A: Common reasons for denial include incomplete time records, insufficient documentation of medical necessity, incorrect use of modifiers, or billing services that exceed frequency limits set by payers.

