#1 EHR for PT/OT Rehab
IMPROVE PATIENT EXPERIENCE
Make Every Patient Touchpoint Easier
SPRY connects scheduling, reminders, waitlist, digital intake, kiosk, patient portal, eligibility, payments, and follow-up into one patient access workflow, so patients move through care with less friction and teams spend less time chasing information.
Trusted by 1000+ Rehab Therapy Clinics
THE PATIENT EXPERIENCE PLATFORM FOR REHAB CLINICS
See How Patients Move From First Contact to Follow-Up
Click each stage to see where patients get stuck and how SPRY helps reduce friction from booking to intake, check-in, payments, and follow-up.
Stage 1 of 8
Online Scheduling
Give patients a digital way to book, request, or manage appointments without always calling the front desk.
appointments booked
48
Today
Open slots available
6
Needs action
After-hurs requests
12
This week
More appointmetbooked onlin
50%
Patient portal
Online Appointment Access
Patients can move toward care faster when scheduling is not limited to phone calls.
01
Appointment request received
Patient selected preferred time
New
02
Provider availability checked
Location and visit type matched
Eligible
03
Patient preference captured
Preferred day and time saved
Ready
04
Appointment booked
Calendar updated
Confirmed
SPRY helps reduce scheduling back-and-forth by giving patients a clearer path to book and manage appointments.
Stage 2 of 8
Reminders
Send timely reminders and communication so patients arrive prepared and fewer visits fall through.
Reminders sent
184
This week
Confirmations received
126
This week
Cancellations flagged
18
Needs follow-up
Responses received
71
This week
Reminder + Communication Workflow
Patient communication stays connected to the schedule and visit workflow.
01
Upcoming appointment
Reminder ready
Scheduled
02
Patient confirmation
Response received
Confirmed
03
Cancellation risk
Patient has not confirmed
Follow-up
04
Reschedule request
Patient response captured
Needs action
SPRY helps teams reduce phone tag and keep patient communication connected to the appointment workflow.
Stage 3 of 8
Digital Intake
Collect demographics, medical history, insurance details, consent forms, reason for visit, and outcome measures before the appointment.
Faster intake completion
50–70%
Excel Therapy
Patient time saved
20+ min
Per patient
Evaluations processed digitally
300+
In six months
Patient engagement lift
90%
Excel Therapy
Digital Intake Readiness
Cleaner information before the visit creates a smoother patient and staff experience.
01
Demographics submitted
Patient profile updated
Complete
02
Medical history submitted
Clinical context available
Ready
03
Consent forms signed
Clinic policies acknowledged
Complete
04
Outcome measure submitted
PROM response available
Sent to chart
SPRY helps the first visit start with cleaner information and less front desk cleanup.
Stage 4 of 8
INSURANCE CAPTURE
Capture insurance cards, plan details, and patient responsibility information before the patient reaches the front desk.
Insurance verification
75% faster
Patient portal
Insurance cards uploaded
184
This week
Profiles updated
91
This week
Missing details flagged
9
Needs action
Insurance + Profile Readiness
Insurance and patient information are easier to review when patients can update details digitally.
01
Insurance card uploaded
Front and back captured
Ready
02
Patient profile updated
Contact details refreshed
Complete
03
Eligibility workflow triggered
Coverage context available
In progress
04
Missing information
Secondary insurance needed
Flagged
SPRY helps reduce front desk follow-up by capturing patient and insurance information earlier.
Stage 8 of 8
Follow-Up
Keep patient reminders, HEP engagement, balances, no-show prevention, and care-related follow-up visible after the visit.
Patient engagement lift
90%
HEP workflow
Drop in no-shows
30%
HEP workflow
Fewer cancellations
20%
HEP workflow
Follow-ups open
14
Today
Patient Follow-Up Workflow
Patients stay connected between visits, while teams can see what needs action.
01
Reminder sent
Upcoming visit confirmed
Complete
02
HEP assigned
Patient program shared
Sent
03
Balance follow-up
Payment task available
Open
04
Patient follow-up
Next action assigned
In progress
SPRY helps patient engagement continue beyond the appointment without scattering follow-up across tools.
Stage 7 of 8
Payments
Make patient balances, payment links, and payment follow-up easier to manage inside the patient workflow.
Payment workflow
80% faster
Kiosk workflow
Payment links sent
86
This week
Balances visible
$12.7K
Open
Payments posted
42
Today
Patient Payment Workflow
Payment tasks stay connected to the patient record and visit workflow.
01
Patient balance visible
Balance available
Open
02
Payment link ready
Link can be sent
Available
03
Payment posted
Balance updated
Complete
04
Follow-up needed
Owner assigned
In progress
SPRY helps teams connect patient payments with scheduling, portal, check-in, and billing workflows.
Stage 6 of 8
Patient Portal
Give patients secure online access to appointments, forms, insurance details, documents, payments, and visit-related tasks.
Faster patient check-ins
2x
Patient portal
Appointments booked online
50% more
Patient portal
Insurance verification
75% faster
Patient portal
Portal actions
86
This week
Digital Front Door
Patients can manage more visit-related tasks without calling the clinic.
01
Appointment visible
Patient can view visit details
Available
02
Form request
Patient action pending
Sent
03
Insurance update
Card uploaded
Ready
04
Payment task
Balance available
Open
SPRY Patient Portal helps reduce avoidable calls by giving patients a clear digital place to manage their visit.
Stage 5 of 8
Kiosk Check-In
Move patients through arrival faster with self-service check-in, pending-task visibility, and cleaner intake completion.
Check-in time reduced
70%
Kiosk workflow
Patient time saved
20+ min
Per patient
Profile completion
50%
More comprehensive
Kiosk check-ins
47
Today
Check-In Readiness
Patients can complete required tasks before staff has to intervene.
01
Patient arrived
Appointment found
Checked in
02
Pending forms
Required forms completed
Complete
03
Insurance review
Card on file
Ready
04
Payment prompt
Balance visible
Available
SPRY helps reduce waiting-room friction and gives front desk teams cleaner information at arrival.
AI REVENUE ENGINE
Revenue Intelligence
Your revenue workflow, monitored and optimized in real time.
LIVE DASHBOARD
Weekly performance
Key metrics across claims, revenue, and recovery
This week
Revenue protected
$1.2M
This week
Claim issues caught
8,871
Before submission
Underpayments flagged
1,176
For review
Pre-auths Automated
12,742
Before appointment
Scribe Generated Notes
15, 311
After visit
Therapy Network of Florida paid $580.00 to a client in Tamarac, FL.
a few seconds ago
Tricare East paid $843.12 to a client in Augusta, GA.
a few seconds ago
Ambetter paid $213.64 to a client in Destin, FL.
a few seconds ago
American Continental paid $179.07 to a client in Plymouth, MI.
a few seconds ago
Teamsters Local 639 paid $279.17 to a client in Purcellville, VA.
a few seconds ago
PLATFORM
Start With One Patient Workflow or Connect the Full Patient Access Journey
Scheduling Agent
Use appointment logic, provider availability, location, visit type, and patient preferences to support smarter scheduling workflows.
Learn more
Smart Waitlist
Match eligible patients to open slots based on visit type, provider, location, timing, and clinic rules.
Learn more
Digital Intake
Collect patient demographics, medical history, insurance details, consent forms, outcome measures, and visit context before the appointment.
Learn more
Kiosk
Enable self-service check-in, pending-task completion, profile updates, forms, insurance review, and payments at arrival.
Learn more
Patient Portal
Give patients secure online access to appointments, forms, insurance details, documents, payments, and visit tasks.
Learn more
Patient Connect
Bring booking, reminders, intake, check-in, portal, payments, and follow-up into one connected patient access workflow.
Learn more
Traditional patient access vs. SPRY-powered patient experience.
Before SPRY
Traditional patient access
Phone calls. Paperwork. Missing information. Check-in delays.
Intake paperwork
20–30 min
Check-in speed
2x slower
Patient time burden
20+ min / patient
Online appointment volume
Baseline
Insurance verification
Manual checks
with SPRY
SPRY-powered patient experience
Digital intake. Faster check-ins. Cleaner information.
Intake completion
50–70% faster
Check-in speed
2x faster
Patient time returned
20+ min / patient
Online appointments
50% more booked online
Insurance verification
75% faster
Manual timeline
20–30 min
Intake paperwork
SPRY timeline
50–70% faster
Intake completion
Real Results From Patient Access Workflows
SPRY helps rehab teams reduce paperwork, speed up check-in, collect cleaner information, and improve first-visit readiness.
“In the past, intake paperwork could take 20 to 30 minutes. The Kiosk has significantly reduced that time.”
Bryan Davis, DPT · Owner · Excel Therapy
50–70%
Reduction in intake time
20+ min
Saved per patient
300+
Evaluations processed digitally in six months
90%
Patient engagement lift
Explore More Ways SPRY Helps Your Clinic Grow
Scale Your Clinic
Grow across providers and locations with better visibility and connected workflows.
Grow Revenue
Reduce leakage and recover more revenue across the patient-to-payment journey.
Save Clinician Time
Give therapists more time back with AI and connected clinical workflows.
Deliver Better Care
Connect outcomes, documentation, care plans, and patient engagement.
FAQ