#1 EHR for PT/OT Rehab
★★★★★4.8/5.0

Turn More Referrals Into Scheduled Visits

SPRY helps rehab clinics capture referral and lead activity, track follow-up, and move patients toward scheduling so more demand turns into booked visits.

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37%
Revenue growth
827 → 1,590
Monthly visits
17% → 7.5%
Cancellation rate reduction

Trusted by 1000+ Rehab Therapy Clinics

THE CHALLENGE

Referrals Lose Value When
Follow-Up Is Disconnected

New demand can fall through the cracks

A referral, website inquiry, or patient lead only matters if the clinic can follow up quickly and move the patient toward a scheduled visit.

Front desk teams lack source visibility

When referral source, patient status, follow-up ownership, and scheduling activity are scattered, teams struggle to know which leads are moving and which are stuck.

Growth is hard to measure without workflow context

Clinics need to know where patients are coming from, how fast they are scheduled, and where the handoff breaks between referral and first visit.

CASE STUDY

How First Rehabilitation Grew
Visits After Moving to SPRY

Noelle Ferree
PT, BEST Physical Therapy

With SPRY, First Rehabilitation improved operational visibility, reduced scheduling friction, and grew patient volume across locations.

37%
Revenue growth
827 → 1,590
Monthly visits
17% → 7.5%
Cancellation rate reduction

“Now, everything lives in one place, and the visibility is immediate. Every small feature compounds on the next. That combination is what moves the revenue number.”

Nick Kashuba, COO, First Rehabilitation

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First Rehabilitation · 3 locations
THE TRANSFORMATION

From Missed Leads to Trackable Growth Workflows

CAPABILITY
WITHOUT SPRY
WITH SPRY
Referral capture
Referrals sit in email, fax, forms, or spreadsheets
Referral context is tracked in the workflow
Follow-up
Staff manually remembers who to call next
Next steps and ownership are clearer
Scheduling
Leads are handed off separately to scheduling
Referrals can move toward booked visits
Source visibility
Clinics do not know which channels are working
Referral source and status can be tracked
Patient context
Intake and eligibility start from scratch
Patient access workflows stay connected
Growth tracking
Leaders rely on manual reports
Growth activity can connect to reporting
FEATURES

Everything Needed to Turn Demand Into Scheduled Visits, Built In

Referral Capture

Track referral or lead context so new demand does not sit in inboxes, forms, or spreadsheets.

Follow-Up Ownership

Show who needs follow-up, what action is needed, and which patients are still waiting.

Scheduling Connection

Move referral activity toward scheduled visits faster.

Source Tracking

See where referrals come from and where each patient is in the journey.

Intake & Eligibility

Move from scheduled visit to intake and eligibility without losing context.

Growth Reporting

Track referral activity, scheduled visits, and source performance.

THE CLINIC IMPACT

More Referrals Captured. More Visits Scheduled.

20%
Shorter patient wait times
73%
Lower scheduling admin burden
15 hrs/week
Front desk time spent coordinating appointments
THE GROWTH MATH

20 missed referral follow-ups/month × 1 recovered visit opportunity

=

more demand moving into scheduled care

Safer version if you don’t want math:

Referral activity, follow-up status, scheduling, and reporting stay connected so fewer opportunities get missed.

Hear How Therapists Stay Present, Finish Notes Faster, and Document With Confidence

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Got questions? We’ve got answers.

Need more help? Reach out to us.

What is SPRY Referral & Lead Management?
Can SPRY track where referrals come from?
Does this connect to intake and eligibility?
Is this only for physician referrals?
How does it help clinics grow visits?
Does this connect to scheduling?
Who uses Referral & Lead Management?
Can leaders report on referral performance?